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Terms and Conditions

Last updated: January 01, 2026

These Terms and Conditions (“Terms”) govern your access to and use of the websites, applications, and services provided by Ups & Downs (“we,” “us,” or “our”), including:

By accessing or using our Services, you agree to be bound by these Terms.
If you do not agree, you must not use the Services.

1. ABOUT UPS & DOWNS

Ups & Downs provides a subscription-based digital platform designed to help users track, monitor, develop, and maintain their friendships (the “Services”).

The Services are intended for personal, non-commercial use only.

2. ELIGIBILITY

You must:

  • Be at least 18 years old, and
  • Have the legal capacity to enter into a binding agreement.

By using the Services, you represent and warrant that you meet these requirements.

3. ACCOUNT REGISTRATION

To access the features, you must create an account.

You agree to:

  • Provide accurate, complete, and current information
  • Keep your login credentials confidential
  • Be responsible for all activity under your account

We reserve the right to suspend or terminate accounts that violate these Terms or applicable laws.

4. SUBSCRIPTIONS, PAYMENTS, AND BILLING

4.1 Subscription Plans

Certain features of the Services require a paid subscription. Details of available plans, pricing, and billing intervals are displayed within the Platform.

4.2 Payment Processing

Payments are processed by Stripe, a third-party payment provider.
We do not store your full payment details.

Stripe’s terms apply:
https://stripe.com/legal

4.3 Billing and Renewal

  • Subscriptions are billed on a recurring basis (monthly)
  • Subscriptions renew automatically unless cancelled before the renewal date

4.4 Cancellation

You may cancel your subscription at any time via your account settings or the Stripe Customer Portal.

  • Cancellation takes effect at the end of the current billing period
  • No partial refunds are provided for unused time, unless required by law

4.5 Price Changes

We may change pricing with reasonable advance notice. Continued use after a price change constitutes acceptance.

5. USE OF THE SERVICES

You agree not to:

  • Use the Services for unlawful purposes
  • Reverse engineer, copy, or resell the Services
  • Interfere with or disrupt the Services or security
  • Upload malicious code or abusive content
  • Use the Services to harm others or violate their rights

We reserve the right to restrict or terminate access for violations.

6. USER CONTENT

You retain ownership of content you submit (e.g., notes, reflections, entries).

By using the Services, you grant us a limited, non-exclusive, royalty-free license to host, store, process, and display your content solely for the purpose of operating the Services.

You are solely responsible for the content you provide.

7. INTELLECTUAL PROPERTY

All intellectual property rights in the Services, including software, design, branding, and content (excluding user content), are owned by or licensed to Ups & Downs.

You may not use our intellectual property without prior written permission.

8. AVAILABILITY AND MODIFICATIONS

We strive to keep the Services available but do not guarantee uninterrupted access.

We may:

  • Modify or discontinue features
  • Update the Services
  • Temporarily suspend access for maintenance or security

9. TERMINATION

You may stop using the Services at any time.

We may suspend or terminate your access if:

  • You breach these Terms
  • Required by law
  • Necessary to protect the Services or other users

Upon termination, your access will cease, and your data will be handled in accordance with our Privacy Policy.

10. DISCLAIMER OF WARRANTIES

The Services are provided “as is” and “as available.”

To the fullest extent permitted by law, we disclaim all warranties, including:

  • Fitness for a particular purpose
  • Accuracy or reliability of outcomes
  • Availability or error-free operation

Ups & Downs does not provide professional, medical, psychological, or therapeutic advice.

11. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

Ups & Downs shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of data, profits, or goodwill
  • Personal decisions or outcomes resulting from use of the Services

Our total liability shall not exceed the amount you paid to us in the 12 months preceding the claim.

12. INDEMNIFICATION

You agree to indemnify and hold harmless Ups & Downs from claims, damages, or expenses arising from:

  • Your use of the Services
  • Your content
  • Your violation of these Terms or applicable law

13. PRIVACY

Your use of the Services is subject to our Privacy Policy, which explains how we collect and process personal data: https://upsanddowns.life/privacy-policy/

14. GOVERNING LAW AND JURISDICTION

These Terms are governed by the laws of Denmark, without regard to conflict-of-law principles.

Any disputes shall be subject to the exclusive jurisdiction of the Danish courts.

15. CHANGES TO THESE TERMS

We may update these Terms from time to time.

  • The “Last updated” date will reflect changes
  • Continued use of the Services after changes constitutes acceptance

16. CONTACT INFORMATION

If you have questions about these Terms, contact us at: hello@upsanddowns.life